CCNP Voice 12-Day Training Boot Camp
Learn how to operate a Cisco® CallManager IPT Solution in just 12 Days!
Course Description
GlobalNet Training’s 12-day CCNP Voice boot camp gives students the necessary skills and knowledge needed to plan, design, implement and operate a Cisco® Call Manager IPT solution. During this course, students 24/7 access to their own pod of the latest Cisco® IP telephony equipment listed in detail on the following page.
As with all GlobalNet Training courses, there is no equipment sharing. GlobalNet Training’s CCNP Voice students are able to gain a unique perspective, because our instructors have worked directly with Nortel and Avaya equipment as well as the U.S. Department of Defense (DoD) Voice over Internet Protocol which enables the Cisco® IP Communications system to conform to the interoperability, reliability, and resiliency requirements of DoD’s multi-vendor voice network.
GlobalNet Training’s CCNP Voice course is arranged to follow the Cisco® PDIO (Plan, Design, Implement, and Operation) model. By overlapping and duplicating content, this course provides a more thorough understanding of the material and helps to ensure that students will retain more information. The following four courses are covered in this Cisco® IP Telephony boot camp:
- Cisco® Quality of Service
- Cisco® IP Telephony 1 & 2
- Troubleshooting Cisco® Unified Communications Systems
This is not your standard certification boot camp. Students will work with hands-on equipment. This course ensures students will graduate with the knowledge to pass these critical IPT Certification exams and the skill to deploy solutions.
Course Objectives
- Learn the details of Cisco IPT solutions and the technologies that make those solutions work.
- Gain the Knowledge necessary to pass the 3 Cisco IPT specialist certification exams that are required to be come a Cisco IPT Design, Support, and Operations Specialist. These are the necessary IPT requirements for your company’s IP Communications Specialization.
- Get extensive hands-on labs to help reinforce the knowledge you gain as well as providing practical skills to complement ones understanding of the IPT technologies.
- Follow the Cisco PDIO model to learn Cisco IPT, starting with the foundations of IP Telephony, planning and designing a telephony solution, and deploying and troubleshooting Call Manager.
What Sets Us Apart
- Our dedicated team of instructors has been teaching the CCVP Certification course for GlobalNet Training since the certification’s inception in June 2005. Each team member possesses a unique skill set including implementation, configuration, troubleshooting, and test preparation.
- Students DO NOT share equipment in our course. With 24/7 access to the equipment, the individual can maximize lab time after hours to practice the complicated Call Manager configurations.
- All exams are completed on site. See exam list and course breakdown for testing days and exam numbers.
Intended Audience
- Technical professionals with Cisco Partners who specialize in selling and servicing Cisco IPT Solutions
- Cisco Sales and System Engineers working on IPT solutions
- Technology professionals needing a detailed understanding of Cisco IP Telephony
- Technical professionals with companies that use Cisco IPT products, who support those products on a daily basis
Equipment
- 3640 series routers
- 1760 series voice enabled routers
- 3550 series inline power switches
- Cisco Catalyst 3750G POE Switch
- Cisco 7960 IP Phones
- Cisco 7825 Call manager servers running an image of CUCM 8.x Software
Prerequisites
PLEASE NOTE IMPORTANT CHANGES!
Current Cisco® Prerequisite: Students must possess the Cisco® Certified Network Associate (CCNA) certification. Students must also possess the CCNA Voice. Both of these exams must be completed before attending the CCNP Voice 12-day bootcamp.
Here are two great study guides that can be downloaded directly from Cisco®. Reading through these two guides, with or without access to a CallManager, will leave you in very good shape for the course. We suggest you read through as much of the material as possible, however it is not a requirement for admittance to the course.
Cisco® Unified Communications Operating System Administration Guide, Release 6.1(1):
http://www.Cisco®.com/en/US/docs/voice_ip_comm/cucm/cucos/6_1_1/cucos/iptp_611.pdf
Cisco® Unified Communications Manager Administration Guide, Release 6.1(1):
http://www.Cisco®.com/en/US/docs/voice_ip_comm/cucm/admin/6_1_1/ccmcfg/bccm.pdf
Outline
CCNP Voice v8 12-day Bootcamp Course Outline
CIPT1 v8 Monday — Thursday
Monday Class Objectives:
- Introduction to Cisco Unified Communications Manager (CUCM)
- CUCM Administration
Tuesday Class Objectives:
- Single-Site On-Net Calling
- Single-Site Off-Net Calling
Wednesday Class Objectives:
- Implementing Media Resources, Features, and Applications
- Features and Applications for Multisite Deployments
Thursday A.M. — Review & Test
CIPT2 v8 Thursday — Saturday
Thursday P.M. Class Objectives:
- Multisite Deployments
- Centralized Call Processing
Friday Class Objectives:
- Centralized Call Processing Redundancy
- Bandwidth Management and Call Admission Control
Saturday Class Objectives:
- Features and Applications for Multisite Deployments
- IP Telephony Security
Sunday A.M. — Review & Test
TVoice Sunday — Wednesday
Sunday P.M. Class Objectives:
- UC Troubleshooting
- CUCM Troubleshooting
Monday Class Objectives:
- Troubleshooting Call Setup Issues
- Troubleshooting SAF and CCD Issues
Tuesday Class Objectives:
- Troubleshooting CUCM Features and Application Issues
- Troubleshooting Voice Quality and Media Resources Issues
Wednesday A.M. — Review & Test
CAPPS Wednesday — Friday
Wednesday P.M. Class Objectives:
- Introduction to Voice Mail
- Cisco Unity Connection in a CUCM Environment
Thursday Class Objectives:
- Cisco Unity Express Implementation in CUCM Express Environment
- Voice Profile for Internet Mail Implementation (VPIM)
- Cisco Unified Presence Implementation
Friday A.M. — Review & Test
Download the outline for this course.
You will need to download and install free Adobe Acrobat Reader software to read PDF files.
To download the PDF, right-click the above link and choose “Save target as…” from the context menu.
Exams
- 642-447 CIPT 1 (test on 1st Thursday) — Implementing Cisco Unified Communications Manager Part 1 (CIPT1 v8.0)
- 642-457 CIPT 2 (test on 1st Sunday) — Implementing Cisco Unified Communications Manager Part 2 (CIPT2 v8.0)
- 642-427 TVoice (test on 2nd Wednesday) — Troubleshooting Cisco Unified Communications Systems (TUC v8.0)
- 642-468 CAPPS (test on 2nd Friday) – Integrating Cisco Unified Communications Applications v8.0
Cisco Certified Voice Professionals are valid for three years. Passing an exam in our CCNP Voice course recertifies all valid Associate and Professional level certifications.
Guarantee
The Lammle Training Guarantee is subject to the following terms and conditions:
(i) You must notify GlobalNet Training in writing and provide proof of having not passed an applicable professional certification examination within 10 days (two business weeks) following the last day of the Bootcamp you attended; (ii) Your participation in a subsequent Bootcamp under this Guarantee is based on seat availability in a regularly scheduled, open enrollment Bootcamp; (iii) Except for your Bootcamp tuition and enrollment fees you are solely responsible for all costs and expenses incurred in attending a Bootcamp under this Guarantee, including all travel, lodging, meals and other out-of-pocket expenses, such as exams, associated with your participation in such Bootcamp; and (iv) Only individual (single) registrations are eligible to participate under this Guarantee. This Guarantee does not apply to custom or corporate block purchases.
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