ISSUE with installing Wic cards

[wilder7bc]

I have two WIC 1T cards and I am installing in my 2600 router. I also have a Tt DSU/CSU card installed and it works fine until I put in the WIC 1T. When I install the WIC 1T I can no longer ping my IP addresses of my T1 DSU/CSU serial interface (just pulled them out and reseated them and will let you know if there is still a ping issue I can now ping my FastEthernet0/0 and I dont think I could earlier. I may just be getting the error below in qoutes during boot up is all now; I will edit post again if thats the case)

Also on boot up I got the following:

"Slot is empty or does not support clock participate"
"WIC slot is empty or does not support clock participate"
I ran a Diag:
------------------------------------

r3#show diag
Slot 0:
C2610XM 1FE Mainboard Port adapter, 3 ports
Port adapter is analyzed
Port adapter insertion time 00:06:19 ago
EEPROM contents at hardware discovery:
Hardware Revision : 1.0
PCB Serial Number : FFFF
Part Number : 73-7677-02
RMA History : 00
RMA Number : 0-0-0-0
Board Revision : B0
Deviation Number : 0-0
Product (FRU) Number : C2610XM-1FE
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 03 6A 41 01 00 C1 0B FF FF FF 46 46 46
0x10: 46 FF FF FF FF 82 49 1D FD 02 04 00 81 00 00 00
0x20: 00 42 42 30 80 00 00 00 00 FF FF FF FF FF FF FF
0x30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

WIC Slot 0:
Serial 1T WAN daughter card
Hardware revision 1.0 Board revision J0
Serial number 24903833 Part number 800-01514-01
FRU Part Number WIC-1T=
Test history 0x0 RMA number 00-00-00
Connector type Wan Module
EEPROM format version 1
EEPROM contents (hex):
0x20: 01 02 01 00 01 7C 00 99 50 05 EA 01 00 00 00 00
0x30: 98 00 00 00 01 06 21 01 FF FF FF FF FF FF FF FF

WIC Slot 1:
FT1 BT8360
Hardware revision 1.3 Board revision A0
Serial number 13287546 Part number 800-03279-03
FRU Part Number WIC-1DSU-T1=
Test history 0x0 RMA number 00-00-00
Connector type Wan Module
EEPROM format version 2
EEPROM contents (hex):
0x20: 02 11 01 03 00 CA C0 7A 50 0C CF 03 00 00 00 00
0x30: 50 00 00 00 99 03 22 01 FF FF FF FF FF FF FF FF

-----------------------------------------------------------------------


r3#show version
Cisco IOS Software, C2600 Software (C2600-IPBASEK9-M), Version 12.4(25d), RELEAS
E SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2010 by Cisco Systems, Inc.
Compiled Wed 18-Aug-10 04:49 by prod_rel_team

ROM: System Bootstrap, Version 12.2(7r) [cmong 7r], RELEASE SOFTWARE (fc1)

r3 uptime is 8 minutes
System returned to ROM by power-on
System image file is "flash:c2600-ipbasek9-mz.124-25d.bin"

=--------------------------------------------------------------

Any ideas what could make it do that? I had pulled the WIC 1T out of my 3745 as it has a 8 serial port module in it already and I wanted these for my 2600 routers so I could connect to those. However, so far its not looking good. I was setting it up where the DTE end was my 2600 Router so I was I had original had the 3745 with the DCE end and it would only let me set clock rate to a max of 128000. In either case it did not work and when I connected them up I had down down which usually means a layer 2 or physical issue correct?

anything on my routers I need to enable or configure to help this?

[wilder7bc]

Ok no clue what happened I went in ran a show diag on the second router:

------------------
Slot 0:
C2610XM 1FE Mainboard Port adapter, 3 ports
Port adapter is analyzed
Port adapter insertion time 00:01:33 ago
EEPROM contents at hardware discovery:
Hardware Revision : 1.0
PCB Serial Number : FFFF
Part Number : 73-7677-02
RMA History : 00
RMA Number : 0-0-0-0
Board Revision : B0
Deviation Number : 0-0
Product (FRU) Number : C2610XM-1FE
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 03 6A 41 01 00 C1 0B FF FF FF 46 46 46
0x10: 46 FF FF FF FF 82 49 1D FD 02 04 00 81 00 00 00
0x20: 00 42 42 30 80 00 00 00 00 FF FF FF FF FF FF FF
0x30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

WIC Slot 0:
Serial 1T WAN daughter card
Hardware revision 1.0 Board revision J0
Serial number 18719936 Part number 800-01514-01
FRU Part Number WIC-1T=
Test history 0x0 RMA number 00-00-00
Connector type Wan Module
EEPROM format version 1
EEPROM contents (hex):
0x20: 01 02 01 00 01 1D A4 C0 50 05 EA 01 00 00 00 00
0x30: 98 00 00 00 00 02 29 01 FF FF FF FF FF FF FF FF

WIC Slot 1:
FT1 BT8360
Hardware revision 1.3 Board revision C0
Serial number 27428342 Part number 800-03279-04
FRU Part Number WIC-1DSU-T1=
Test history 0x0 RMA number 00-00-00
Connector type Wan Module
EEPROM format version 2
EEPROM contents (hex):
0x20: 02 11 01 03 01 A2 85 F6 50 0C CF 04 00 00 00 00
0x30: 60 00 00 00 01 11 30 01 FF FF FF FF FF FF FF FF

--------------------------------------------------------------

It was showing my T1 DSU/CSU as down down (no clue why)

the newly seated and installed WIC 1T shows administravely down so I go ahead and assign IP and then no shutdown. When I do that for S0/1 which is my WIC IT it also brings my T1 DSU/DSU up and now they both work??

I mean I am happy its working but thats kind of odd how it happened has anyone seen that before?

[wilder7bc]

Ok get this I know what is happening, (it has to be) my T1 DSU/CSU use to be S0/0 when it was in the router by itself right? Well when I install the WIC 1T it takes over S0/0 because it wants to be the priority or main card so to speak. Look at what happened when I do my show int:

---------------------
r4#show int s0/1
Serial0/1 is up, line protocol is up
Hardware is PQUICC with Fractional T1 CSU/DSU
Internet address is 192.168.130.2/30
MTU 1500 bytes, BW 1536 Kbit/sec, DLY 20000 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation HDLC, loopback not set
Keepalive set (10 sec)
Last input 00:00:09, output 00:00:02, output hang never
Last clearing of "show interface" counters never
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: weighted fair
Output queue: 0/1000/64/0 (size/max total/threshold/drops)
Conversations 0/1/256 (active/max active/max total)
Reserved Conversations 0/0 (allocated/max allocated)
Available Bandwidth 1152 kilobits/sec
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
46 packets input, 3848 bytes, 0 no buffer
Received 41 broadcasts, 0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
44 packets output, 2956 bytes, 0 underruns
0 output errors, 0 collisions, 1 interface resets
0 unknown protocol drops
0 output buffer failures, 0 output buffers swapped out
2 carrier transitions
DCD=up DSR=up DTR=up RTS=up CTS=up

r4#show int s0/0
Serial0/0 is up, line protocol is up
Hardware is PowerQUICC Serial
Description: WAN connection to R3
Internet address is 192.168.135.2/24
MTU 1500 bytes, BW 1544 Kbit/sec, DLY 20000 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation HDLC, loopback not set
Keepalive set (10 sec)
Last input 00:00:04, output 00:00:00, output hang never
Last clearing of "show interface" counters never
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: weighted fair
Output queue: 0/1000/64/0 (size/max total/threshold/drops)
Conversations 0/1/256 (active/max active/max total)
Reserved Conversations 0/0 (allocated/max allocated)
Available Bandwidth 1158 kilobits/sec
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
60 packets input, 4834 bytes, 0 no buffer
Received 55 broadcasts, 0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
58 packets output, 4792 bytes, 0 underruns
0 output errors, 0 collisions, 2 interface resets
0 unknown protocol drops
0 output buffer failures, 0 output buffers swapped out
1 carrier transitions
DCD=up DSR=up DTR=up RTS=up CTS=up

r4#

-------------------------------------------------------------------

As you can see S0/0 is now WIC 1T instead of T1DSU/CSU which it use to be. So somehow lthe WIC 1T takes over and kind of locks it up till you get it all setup. very weird!

[wilder7bc]

Well I didnt get much studying done today installing this new router and trying to get all these serial ports working, but I did get them all working.

The last issue was really weird. I wanted to plug my second 2610xm into my 3745 via serial cable so I set it up with the 2610xm being the DCE the cable never lit up I could not get it to work. I had clock and evetrythign set on the 2610xm.

Finally I even though it didnt make sense I thought lets try to change the cable ends around. I changed them around putting DCE on the 3745 end and it started working and all lights came on and went to up status.

You ever seen a router that seemed to want to be DTE? dont make any sense to me, and I am pretty positive I didnt have any mistakes as far, I mean it wont let you add clock rate to a DTE side anyway Really odd.

Anyway everything setup in my rack and everything is now working except I have yet to setup the config on one of my cheap little 2500 series but I will do that tomorrow.

nite!

[lammle]

Brian, that was some good work!!
I personally have not seen a router that demanded to be DTE or DCE, as long as I always understood which was which.
I have had some problems with WIC T1 and had to configure the controller T1 interface but it worked.
anyway, good luck, and again, great job!!
Todd Lammle

[Big Evil]

Troubleshooting one on one - awesome fun.

Once i managed to insert serial cable upside down - that took me hours to figure out! LOL

[wilder7bc]

Originally Posted by lammle

Brian, that was some good work!!
I personally have not seen a router that demanded to be DTE or DCE, as long as I always understood which was which.
I have had some problems with WIC T1 and had to configure the controller T1 interface but it worked.
anyway, good luck, and again, great job!!
Todd Lammle

Thanks!

I thought about it and it probably has something more to do with removing the cable reseating it when I turned it around. If it was not a reseating issue, well with my studies in electrical engineering and electronics I have found that electric can simulate very odd things when current is running over circuits and wire. It could well have been related to electricity on a signal level. So after hearing your comfirming that one side would not like the DCE anymore I think reseating the cable which as we know in computer industry, that along with rebootng the power probably fixes 50% of the issues. When things are new though we dont trust our own judgement at times.

[bs_kwaj]

Originally Posted by wilder7bc

Well I didnt get much studying done today installing this new router and trying to get all these serial ports working, but I did get them all working.

That's better'n studying.

[bobdempsey]

On the 2600 series the 2 WIC slots are labeled W0 and W1 from right to left. If you put a single card in slot W1 (the slot near the middle of the chassis) it will come up as S0/0.

For example, when I put a WIC 1DSU T1 card in slot W1 in my 2621 by itself, it comes up as S0/0:

Router#sh int s0/0
Serial0/0 is administratively down, line protocol is down
Hardware is PQUICC with Fractional T1 CSU/DSU

I can then configure s0/0 as a T1.

If I then shut the router down and install a WIC 1T in slot W0, the hardware renumbers the interfaces and the WIC 1T comes up a s0/0, not because the WIC 1T somehow "takes over" but becuase I put it in slot W0, and IOS prefers to give a WIC in slot W0 the s0/0 interface:

Router#sh int s0/0
Serial0/0 is administratively down, line protocol is down
Hardware is PowerQUICC Serial

Router#sh int s0/1
Serial0/1 is administratively down, line protocol is down
Hardware is PQUICC with Fractional T1 CSU/DSU

But now my startup-config no longer matches the installed hardware and things won't work right. You either have to fix the startup-config or fix the hardwae config by swapping the cards. You can avoid this by always populating slot W0 (the one nearest the power cord) first.